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Why do I see different prices for the same product?
You could see different prices for the same product, as it could be listed by many Sellers.
Is installation offered for all products?

Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.

Is it necessary to have an account to shop on weemart?

Yes, it’s necessary to log into your weemart account to shop.¬†Shopping as a logged-in user is fast & convenient and also provides extra security.You’ll have access to a personalized shopping experience including recommendations and quicker check-out.

What does ‘Preorder’ or ‘Forthcoming’ mean?

Items marked as ‘Preorder’ or ‘Forthcoming’ are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you’ve pre-booked them.

Do sellers on Weemart ship internationally?

Currently, sellers on Weemart only ship within Pakistan.

If I request for a replacement, when will I get it?

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

Which products are not eligible for returns?

Some Products are not eligible for returns which is specified in the product detail.

Can items be returned after the time period mentioned in the seller’s Returns Policy?

No, sellers will not be able to accept returns after the time period mentioned in the seller’s Returns Policy.

Do I have to return the freebie when I return a product?

Yes, the freebie has to be returned along with the product.

How do returns work?

You can raise a request to return your items with these simple steps:

1. Log into your weemart account

2. Go to My Orders

3. Click on ‘Return’ against the item you wish to return or exchange

4. Fill in the details and raise a return request

Once you raise a request, you’ll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up or you have to deliver it to the seller address after which you will get a replacement or refund.




Still Need Help?

Happy to assist you. Our Live chat representatives are available from 9 am to 11 pm, 7 days a week, or you contact us.

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